Getting started

[itairaz]

Hello,

We decided the evaluate the Flexiscale service, to see if it can fit some of our production needs. Started off by registering and depositing the much required 10 pounds.

Then went on the control panel and created a new instance of a W2K3 server. It took a bit more than 4 minutes for the server to declare itself as running. Not bad for a brand new server.

It all seemed great, and we moved on to try and log in via RDP using the IP address shown on the control panel. No luck. Tried to ping it. No luck. Looked for any sort of documentation on the website and forums, maybe a "for dummies guide", as we were beginning to feel like dummies. Couldn't find any.

Shut down the server. Opened A a ticket. Waiting for help. :confused:

Thanks,

--itai

P.S. You really ought to get a "getting started" guide out there and some technical documentation in a visible place - it's kind of a bare minimum for an online "no intervention required" hosting service

[itairaz]

OK, I am now able to access the server.
Not sure what the problem was, maybe it takes the network equipment some time to adjust to the new server? Who knows.

[tonylucas]

When first creating a server some updates are applied to it automatically (e.g OS Updates etc since the image was made), you may not be able to login until all of these are finished.

This is only when creating it for the first time from our base image, not when you start an existing image.

In regards to the getting started guide, you should have recieved one in your e-mail when you signed up. If you still haven't recieved this please e-mail in to flexiscale@xcalibre.co.uk and someone will forward you it.

Regards,

Tony.