2k3 server failed to start

[Smeagol]

3 times.
it took me 5minutes and 4 attempts to get our win2k3 server started.
i always got in the Flexiscal/manage panel at the bottom of the page
"Start Server Status failed"
the logs are not really helpful and don't tell me the reason why.
does it maybe help if i post the JobID's that someone of u guys can take a
look and tell me what was the reason why?

thx in advance

[Smeagol]

also our second linux server failed to start and stop.
it hangs in booting progress for +5min and does not respond.
i dont know what's the reason for.
it would be very helpful if some of the FlexiScale guys could take a look.

ServerID's 365/366

thx

[lazzurs]

Hello,

First of all let me apologize for the bug you encountered, we are working on a long term fix for this now and we have resolved your immediate issue.

I believe your account manager has been in touch regarding this issue and it has now been resolved.

In future the fastest way to get support is to contact the XCalibre support team the details for which can be found on the web site or from your account manager.

Kind regards,

[Smeagol]

Thx very much for this quick response, and taking a look.
hey it's not a big deal as long as i get my problems resolved.
next time i'll use the support team directly.

regards